Here's what a few of our happy customers have to say:
How old can my pet be to get cover with Pet-n-Sur?
Pet-n-Sur can help you insure your older pets with the highest entry age on Cats, Dogs and Rabbits of any insurer in NZ!
Cats and Dogs that are not classified as a Select Breed have an entry age of up to 11 years and 11 months on our Platinum, Gold, Silver, and Surgical plans. Our Rhodium plan has an entry age of up to 7 years and 11 months.
Some dog breeds have various levels of entry age depending on the chosen plan and specific breed.
For Rabbits, the entry age is up to 1 year and 11 months, and for Horses the entry age is up to 15 years 11 months.
Once you have arranged cover and the policy is renewed each year, they will be covered for life!
To view more info on our plans, click here.
How Do I Make A Claim?
Claim forms are available on our website for download.
Simply complete the form, attach all clinical summaries and receipts relating to the claim and send it to us by email (or snail mail or even fax it if you want!)
We will acknowledge receipt of your claim and our in-house Claims Team will manage your claim.
Our goal is to make the process as stress-free as possible for you.
You can help us help you by taking the time to ensure your Claim Form is fully completed and all Clinical Notes and receipts for payment are attached - incomplete claim forms are the number 1 reason for delays!